Always on
Your representative works 24/7 — evenings, weekends, holidays. Customers never wait for you to be back online.
Your 24/7 customer representative.
Atyvia answers every customer message instantly whether that's during the day or night, in your own business voice, and follows up for you too.
9:48pm
Hi, do you have availability next week? Roughly what would it cost?
Hi Sarah! Yes — Thursday 2pm is free, and that job usually runs £180–£240. Shall I book it in?
Booked and confirmed. I'll send a reminder the day before.
Answered instantly
0%
of enquiries answered straight away
0x
faster responses than manual ones
0/7
coverage with no additional headcount
What Atyvia is
A customer representative that never clocks off.
Atyvia is not a chatbot bolted onto your website, it is a custom representative that handles the whole conversation instantly and is tailored to your business voice.
Instant replies
Every message is answered in seconds, not hours. The customer who gets a reply first is the customer you keep and not lose to a competitor.
Sounds like you
Custom built around your tone, your answers and your values so it reads like your best team member, not a chatbot.
Every channel
Wherever your customers message.
Instagram, WhatsApp, TikTok, email, live chat and more, just one representative answering across all of them simultaneously and around the clock.
Instagram
TikTok
WhatsApp
Facebook
Messenger
Gmail
LinkedIn
Threads
Telegram
Google Messages
Slack
X
YouTube
Discord
Instagram
TikTok
WhatsApp
Facebook
Messenger
Gmail
LinkedIn
Threads
Telegram
Google Messages
Slack
X
YouTube
Discord
How it works
Receives. Responds. Follows up.
A connected process that receives, responds and follows up instantly without losing the human touch.
Receives
New enquiries arrive from any channel and are read, understood and prioritised instantly.
Responds
Questions get accurate, on-brand answers in seconds as we all know the speed matters in not losing a customer to a competitor.
Follows up
Reminders and follow-ups go out automatically, so no opportunity quietly goes cold.
See it work
Watch an enquiry become a booked job through instant responses which keeps the customer engaged and improves satisfaction rates.
Watch the demoAre you open on Sunday? Need someone urgently.
We are — 10am to 4pm. I can hold 11am for you now and confirm by text.
Perfect, please do.
FAQs
Questions, answered.
Everything you might want to know before getting started.
Atyvia manages your customer communication journey end to end. It receives enquiries from your channels, answers questions instantly in your business voice, sends follow-ups and reminders, and keeps every conversation moving 24/7.
No. Atyvia is custom built around your business in your tone, your own answers and your way of handling customers. Replies are written to sound like you, not a generic chatbot.
Atyvia can be set up on any channel with an API. This includes all social media platforms, email accounts and messaging tools such as Slack and Discord.
Atyvia knows when to hand over. Enquiries can be routed or escalated to your team, so sensitive or complex conversations always reach a human.
Most businesses are live within days of their discovery call. We configure your channels, voice and workflows for you and there's no technical work on your side. We can give you a more accurate time frame within the discovery call once we discuss your requirements.